You should not have to use this form if your library has an ILL system that can send ISO protocol or Generic Script format requests. To ensure that your system can inter-operate with Colombo, please contact   colombo.admin@bci-qc.ca

The form is for inter-institutional requests only. Individuals wishing to obtain documents via interlibrary loan should contact their local library.

1. Locate the item you need
   • Identify the owning library
   • Make sure that the item is available
   
   ... by searching the following :
   
   Sofia - Discovery Tool of Quebec’s university libraries
   
   
   
2. Check that the lending library is using the Colombo system
   Implementation of the Colombo system in the libraries of the Québec university network (known as BCI) is completed. Please consult the list of Colombo libraries to verify that the lending library actually uses the system.
   
   
3. Make sure that your library is registered as a borrower in the system
   
   Canadian libraries : Most of the Canadian libraries of the Canadian Library Symbols Directory have been loaded into the Colombo system.
   If your library doesn't have a Canadian library symbol, you may obtain one from  OBTAIN A SYMBOL
   Or if your library's data, delivery address, email, phone, has changed.
    =>  Send us your complete information : borrowing library registration

   If you do not wish to be listed in the Canadian Library Symbols Directory and only borrow from one BCI library, your institution may be registered in the Colombo system as a user : please contact the Colombo library directly.

   Foreign libraries
    =>  Send us your complete information : borrowing library registration

   A member of the Colombo team will contact you to confirm your library's registration in the system. To submit a request, use your Canadian library symbol or the Colombo symbol you will receive.